Last updated: September 17, 2026

Privacy Policy

This policy explains what information we collect through our website, how we use it, and how we keep it safe. We believe in doing business the right way — honest, straightforward, and respectful.

Information we collect

When you fill out a quote request, booking inquiry, or Steele Works contact form, we collect your name, phone number, email address, service address, and the details you share about your project. We only ask for what we need to understand the job and get back to you.

How we use your information

We use your information to respond to your request, prepare an estimate, schedule work, and follow up if needed. We do not sell your information, and we do not use it for advertising or marketing lists.

How we protect it

We use trusted, industry-standard services to host the site and deliver messages. Access to your information is limited to the people who need it to complete your project. No system is perfect, but we take reasonable steps to keep your data secure.

Cookies and tracking

Our website does not use advertising cookies or third-party trackers. We only use the technical cookies and local storage needed for the site to function properly.

How long we keep it

We keep your information long enough to complete your request and follow up on the work. After that, we delete or securely archive it. If you would like us to remove your information sooner, just ask.

Your choices

You can request a copy of the information we have about you, ask us to correct it, or ask us to delete it by contacting us directly. We will handle your request as promptly as we can.

Children's privacy

Our website is not directed to children under 13, and we do not knowingly collect information from children.

Changes to this policy

We may update this policy as our business or the law changes. Any updates will be posted here with a revised date.

Contact us

If you have questions about this privacy policy or your information, reach out any time.